Refund Policy

At SYNVELIS, customer satisfaction is our utmost priority. If you are not entirely satisfied with your purchase, we are here to help. Please review our comprehensive refund policy outlined below.

Refund Eligibility

To qualify for a refund, please ensure the following conditions are met:

• The refund request is made within 30 days of purchase.
• Proof of purchase is provided upon request.
• The product is unused and in the same condition as received.

Non-refundable Items

• Items marked as final sale.
• Gift cards and promotional items.

Refund Process

Once your request is received and inspected, we will notify you regarding the status of your refund. If approved, the refund will be processed and a credit will be applied to your original method of payment within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].

Contact Us

For any further questions or concerns, please do not hesitate to reach out to our support team at [email protected] or call us at (555) 123-4567.